Clinic NP Istanbul Hastanesi

I had an examination with Dr. Celal Salcini on February 4, 2026. I would like to express my sincere thanks to Dr. Celal and all the staff for their service throughout the entire process. I was satisfied in every aspect, but I wish for the scope of their agreements with insurance companies to be expanded. Unfortunately, economic problems are at their peak these days. Thank you again. Translated fromTurkish

I reside in Edirne. I have been examined at Edirne State Hospital, various private hospitals, and by private doctors. Ultimately, I chose NP Brain Hospital, and I am very satisfied. My treatment process is still ongoing. First of all, the staff's welcome, attention, and hospital cleanliness are excellent. Dr. Erman Şentürk, Prof. Barış Metin, and clinical psychologist Sera Elbaşoğlu are highly knowledgeable, experienced, and skilled doctors. MRI, EEG, and EMG tests were performed, along with TOVA and various other tests. At my request, a meeting was held with the family. So, the flow of information was excellent. I had already told my doctors during the first examination that we would do whatever was necessary, scientifically and financially. Also, leaving a phone number and having the opportunity to speak with Professor Erman during working hours, and the messaging system, is a fantastic thing. I couldn't find such a communication network, organization, and technology anywhere else in Edirne, and everyone does their job very professionally. Three doctors in the same hospital, all the information is processed in the same file. Thanks to NP, I have regained my health and will be even better, thank God. I will always do whatever my doctors at NP say. The financial aspect is also quite normal because you don't go to different places; it's the same hospital, and the process is completed quickly. I owe a debt of gratitude to the NP family. There are many more things I need to detail, but I plan to share them later, including treatment, diagnosis, etc. Thank you to NP Brain Hospital and its family for everything. Translated fromTurkish

A leading institution in its field. Having such a hospital is a great advantage for our country. The staff's friendliness is wonderful. I must say, they made us feel like guests rather than in a hospital environment. I'm so glad such an institution exists.🇹🇷🤲 Translated fromTurkish

I'm incredibly impressed with the client service. Gulnara, the clinic's staff member, is a fantastic translator and extremely helpful. The psychiatrist is wonderful, the atmosphere is welcoming, and the approach is super professional. I have something to compare it to, having been treated in my own country for over 10 years. Thank you so much, your client, Baburin. Translated fromRussian

I made a lot of progress by going to a psychologist and a psychiatrist in just 5 months. Translated fromTurkish

The doctors and healthcare staff were very attentive and friendly. The hospital was clean and tidy, and the appointment process went very smoothly. Overall, I was satisfied and would recommend it without hesitation. Translated fromTurkish

The hospital was great , very polite with patients especially the translator was very carefull with us and very social , he helped too much there with doctors and other assistents.

An excellent doctor, a true expert, perfect in every way. Translated fromTurkish

I wanted to take my son there too, but after seeing so many negative reviews, I changed my mind. It seems the doctors working here haven't taken the Hippocratic Oath. Translated fromTurkish

We would like to thank the entire team on duty the night of January 1, 2026. We entered the emergency room for my mother's illness, were cared for like babies, and sent home. We wish success to this young team who deserve our appreciation. Translated fromTurkish

I don't recommend it to anyone Translated fromEnglish

While we were very satisfied with the healthcare we received during the day, our experience in the emergency room at night was a complete disappointment. Despite arriving at the hospital with an emergency in the middle of the night, I was forced to leave without being examined due to the excessive security procedures at the entrance and the paperwork-focused attitude of the staff at the reception desk, who disregarded the urgency of the situation. In contrast to the professionalism the hospital displays during the day, I believe the night unit is uncoordinated and indifferent. It is regrettable that paperwork takes precedence over medical intervention at a time when emergency help is needed. Urgent improvements are needed regarding the night staff and processes. Translated fromTurkish

It's not a hospital, it's more like a 5-star hotel. If you have money, you're treated like a human being; they even charge for parking. It's supposed to be high-quality, but I think everyone deserves quality, right? On our last visit, they demanded exorbitant amounts of money. They're recommending the same treatments that didn't help during our first stay, and we hadn't seen any benefit from them anyway, so why did they want to apply the same treatment again? People go to hospitals to get better, to recover, but they put us in a difficult situation even before we're admitted. Human health is more important than commerce; it would be better if they followed that principle. It was a very bad experience for us. Translated fromTurkish

Our esteemed physician, Dr. Mukhtar MURSALLI, as a scientific physician, considers everything a psychiatrist should do, and because he works with a multidisciplinary system, he takes into account even the smallest possibility before treatment, obtaining evaluations from different perspectives. He listens carefully to your observations about your child, strives to understand your child in the best way possible, and makes decisions based on his extensive case experience, leaving no room for doubt before diagnosis or treatment. He is transparent, presenting the cause-and-effect relationship to the family and explaining the possible gains from treatment in their highest and lowest possible terms. He also mentions possible side effects, not just giving false hope and acting as if there are no negative consequences. He communicates that even a 1% chance exists. As a result of his explanations, the family determines their expectations at the end of treatment. However, it should be remembered that the outcome of psychiatric treatments can vary from person to person. If you follow all his advice and guidance as requested and provide family support, there is virtually no chance of you not benefiting from your treatment.

Furthermore, he does not withhold his humanitarian support. He empathizes with the family and strives to provide the highest level of benefit and support. While you share your observations about the family, they patiently listen and try to understand both the family's situation and the child's state of mind. They offer alternative options on how to manage the situation, guiding the process towards the most beneficial outcome for the child's best interests, and providing gradual guidance. They offer psychological support to the family with a friendly and understanding attitude. The department secretaries are also friendly, sympathetic, understanding, and strive to be as helpful as possible.

I offer them my sincere thanks and wish them continued success in their professional lives. Translated fromTurkish

I would like to express my sincere appreciation for the excellent mental health care I received from Dr. Duygu Yertutanol, the psychiatrist, fir her exceptional professionalism and dedication. She worked diligently with me to identify the root causes of my condition and provided treatment in a highly professional and compassionate manner. Her support made me feel understood and never alone. A special thanks to the coordinator, Gulnara who provided from the very beginning outstanding support! She assisted me with appointments, translation and guided me clearly, professionally throughout the entire process. Her respectful approach , kindness and professionalism helped me feel comfortable and well-informed at every stage. I am fully satisfied with quality of care I received and truly impressed by the professionalism , commitment and human approach demonstrated by Dr. Duygu and Gulnara. I would highly recommend NP Hospital to anyone seeking high quality mental health support. Thank you to the management of the Hospital.

The services were top-notch. I had an appointment with Dr. Serdar Nurmedov, a very knowledgeable psychiatrist. And the translator, Natalia, was very helpful with the translation and paperwork. Translated fromRussian

Our ENT specialist, Dr. Ali Rahimi, is very attentive and excellent at his job. Thank you. Translated fromTurkish

We visited NP Istanbul Brain Hospital this November and were truly impressed by the level of professionalism and care. The service was exceptional from start to finish.
Our daughter’s psychiatrist, Mukhtar MURSALLI, was extremely professional, knowledgeable, and attentive. He took the time to carefully review our situation, adjust the medication appropriately, and recommend Deep TMS sessions, which were conducted with excellent care. His approach was especially appreciated considering the challenges we often face with the quality of psychiatric care in Canada.
A special mention goes to our Russian speaking interpreter, Natalia, who was an absolute gem throughout our stay. She was kind, patient, and incredibly helpful—not only during medical consultations but even when we needed translation support in the dental department, where English assistance was limited. Her presence made the entire experience smoother and far less stressful.
Overall, we are very grateful for the outstanding medical service and the compassionate support we received. Highly recommended.

“We sought help from NP Istanbul Brain Hospital during a difficult period for my father, and we are so glad we found our way here. We can’t thank Dr. Günay Hacıyeva enough… With her knowledge and sincerity, she gave us a sense of security, like a warm family atmosphere. She has the biggest share in my father’s much better condition today. She patiently answered all our questions and never made us feel alone. We sincerely thank her for her efforts, care, and kind heart.” Translated fromTurkish

Dr. Necati, whom we visited for my mother, was truly impressive with his care, approach, and professional expertise. Both his communication and patient approach were extremely professional and reassuring. We felt very comfortable and received detailed answers to all our questions. Meeting such caring and knowledgeable doctors is truly invaluable. I wholeheartedly recommend him to everyone. We also thank him for his care and attention. Translated fromTurkish

We went to see him after looking at the reviews. He was a truly friendly and caring doctor. We left very satisfied because he answered all our questions sincerely. Translated fromTurkish

In 2021, we brought my mother here; a neurology professor examined her, performed an MRI and blood tests, and said it might be psychological, prescribing psychiatric medication. In 2025, the same thing happened again. This time, a specialist neurologist examined her; we showed them all the results, and they said the same thing, that it could be psychiatric. This time, we took her to the State Hospital, where tests were done, and she was diagnosed with epilepsy. We wasted five years of our lives. A so-called "brain hospital" couldn't diagnose a problem. We came to a private clinic hoping for better care, but a hospital called a "brain hospital" couldn't diagnose epilepsy. Shame on them! Never again... Translated fromTurkish

We went to see child psychiatrist Yakup Erdogan for my son, and after the examinations, TMS (Transcranial Magnetic Stimulation) was applied. I think it could offer hope for autism. We've started making progress, and hopefully, we'll see even more benefits. I would like to express my respect to the doctor, from whom I was able to get information on every question I had over the phone. Translated fromTurkish

I have been seeing Specialist Dr. Bahruz for about a year. Before this hospital, I visited many doctors, including the most expensive ones. I didn't get any real results from any of them. Until I came here… It's so clear that this is a hospital progressing with Dr. Nevzat's vision. I thank everyone for their efforts. If anyone is considering or researching psychiatry, I definitely recommend it 🙏 Regards & best wishes Translated fromTurkish

I AM RE-ADDING MY DELETED COMMENT.
CONTINUATION:
However, she was able to wake up on her own until she said, "Get me out of here." On the day she said this sentence, when I asked her doctor, "If we get a ventilator, can we take her home?", he said, "If there is a device, I can discharge her today," but he knew that if she got worse the next day, she couldn't be taken home. I couldn't convince my grandmother's children; they stubbornly kept her there. They didn't arrange for her transfer. But I beg everyone who reads this comment: Don't keep your patient there, don't trust the friendliness of the doctor or nurses, don't trust the brand of the hospital or the chairman of the board. Be suspicious of the treatments given, the documents that are submitted late to the system, the inconsistent statements they make, and the hygiene rules they don't follow when entering and leaving. And please, don't leave your patient there. Get her transferred and be careful. Your patient may be harmed during transfer, as they may not want the methods they used to expose them. The rate of patients discharged from the intensive care unit over a two-month period is, as far as I can see, below 5%. Assuming an average of 20 patients (which was definitely more), only 1 patient was transferred to a regular ward. This is 1/20, or 5%. If you ask about the remaining patients, they are kept waiting for about two months with similar excuses, first put to sleep, then woken up, kept awake for a while, then unable to wake up due to coma, etc., and finally, death. In the comments, someone wrote about the intensive care unit, "A different version of the neonatal gang." That's such a valid comment. Please take these comments into account. While they keep the patients' relatives occupied with various flattering excuses for two months, they are also filling their coffers with the money they receive from the Social Security Institution (SGK). Moreover, they already have patients they can use as guinea pigs. When you want to discharge your patient, you are manipulated. The doctor in charge of the intensive care unit was working in Adana... Please be sure to read the comments of a relative of a patient who lost their life due to negligence, as well as the comments of other relatives of patients in the intensive care unit. I will try to add photos, but they will probably be deleted. Don't pay attention to people who praise them and ignore the truth. Please, please don't abandon your patient. I couldn't convince my grandmother's children; they didn't arrange the transfer, even though I realized there was a problem as of September 8th, but they turned a deaf ear. But you shouldn't keep your patient there. Transfer your patient with an ambulance equipped with the necessary equipment. I told them that after waking up, they could say that the patient couldn't wake up on their own within two weeks and went into a coma, but they still didn't listen. Even if there's a chance of survival in a different hospital, that chance doesn't exist here. After this comment, I would be very happy if there are patients who survive and are discharged to refute this comment. If I can save even one patient, it will satisfy me. In my opinion, what they are doing is not just keeping patients there unnecessarily to get money from the Social Security Institution; I think there are much more dangerous situations. Since I don't have concrete data, I'm not writing a sentence about these dangerous situations. They will probably respond to this comment with an illogical comment starting with: "You haven't clearly stated our client's/patient's name..." Translated fromTurkish

I will never accept your ambulance crew's actions, which involved forcibly restraining my brother without using any means of communication, causing him further trauma. While someone open to communication could have explained the situation nicely and, with my support and cooperation, persuaded him to accept treatment, your team approached silently, acting as if they were catching a criminal, and tried to restrain him, even though he shouted at you, saying he could walk away, accepting it and not resisting. What did you do? You continued to traumatize him! My mother, father, and I were forced outside, and we had to endure hearing my brother's struggles and cries without listening to him! He repeatedly told you he could walk away! He tried to communicate with you! You didn't listen! You pounced on him, and I heard him shouting, "I can't breathe!" You tried to tie his hands, gave him an injection, and thought you had calmed him down! Thank you for adding another traumatic experience to my previous hospital experiences!! Finally, as if you had caught a criminal, you quickly made a patient who was already having difficulty walking walk and took him to the ambulance! I saw all of this on the apartment building's security camera footage! I will never forgive you! But you said on the phone that you would try to persuade me by talking, and while I was waiting there with my brother, prepared for that, you suddenly pounced on me. Shame on you!! If you request it, a video recording of how you took me away is available! Translated fromTurkish

WARNING: THIS COMMENT CONTAINS DEATH.
ABOUT THE INTENSIVE CARE UNIT;
My grandmother was in the intensive care unit from September 4th to November 5th. She passed away on November 5th. She was first taken to a state hospital by ambulance, and then to NP Brain Hospital. She was told there was no room in the intensive care unit at Ümraniye Training and Research Hospital. Although she was conscious when she arrived, the reports stated she was unconscious. When I asked the reason for this, they said, "She was semi-conscious." The reason for going to the hospital was respiratory failure. As a solution, she was immediately intubated. It is questionable whether a different procedure was applied beforehand or whether all necessary procedures were performed before she was admitted to intensive care. They claimed that the procedure they performed for about 15 days did not increase her oxygen level at all. At the end of the 15th day, they recommended a tracheostomy. A tube was inserted through a hole in her throat. After doing this, they initially said that this also didn't work. They must have changed their minds within a day, because the next day they said the oxygen supply was increasing. Because even if she woke up, she wouldn't be able to use her voice, so it wouldn't be a problem for them. She was kept sedated for about 20 days. The reason given was that her body was reacting negatively to the ventilator. Then they said they would stop the sedation, meaning they could wake up the patient who couldn't use her voice. Six days after stopping the sedation, she started to wake up. She was very surprised when she woke up. Because she had lost a lot of weight and had numbness throughout her body. She couldn't use her hands, legs, or even her voice. I suggested and asked about a silver cannula to help her use her voice. This cannula would allow her to use her voice and communicate her needs. They said that this cannula is used in more severe tracheostomies and couldn't be used for my grandmother, and that she would be able to speak when the tracheostomy was completed. They already knew that the tracheostomy wouldn't be completed and that she wouldn't be able to speak again. After that, she was given information every day with similar sentences to those given to other patients. For example, one day they could breathe on their own for 5 hours, the next day for 0. One day they looked perfectly fine, the next day very bad. Each of the intensive care patients was there for very different reasons, but coincidentally, the treatments applied were the same for all of them. The daily condition assessments of the patients were also identical. Infection levels were very high one day, perfectly fine the next. Oxygen levels could increase and then suddenly drop drastically. First they were intubated, put to sleep, then they were told that oxygen wasn't increasing and a tracheostomy was performed, meaning their throat was punctured, they couldn't use their voice, then they were told that oxygen was increasing, they were woken up, after being awake for a while it was claimed that they couldn't breathe without the machine, then it was said that they went into a coma and couldn't wake up. When entering and exiting, you are only asked to wash your hands and wear a mask. You don't wear any gowns or anything like that. In this situation, patient infections can suddenly increase excessively. Hygiene rules are not followed. Many nurses and caregivers enter the intensive care unit without washing their hands. During the five minutes I spent seeing her, I understood she wasn't happy there, and I became suspicious. There was a look of fear in her eyes. She would try to communicate something with her facial expressions and breathing, but she would stop when the nurses arrived. The information given by the head of the intensive care unit was so superficial and unrealistic that I could predict what he would say the day before. I never wanted her to stay in that hospital. But her own children insisted she stay. The head of the intensive care unit, upon hearing my request for a transfer, would comment on my grandmother's deteriorating condition, trying to manipulate the situation to prevent her from leaving the hospital. A week before she died, she breathed to her son, "Get me out of here." Her son ignored her. A day after saying this, her condition worsened, and it was claimed that she couldn't wake up on her own for three days. According to their claims, they weren't giving her any sedatives, and the reason she didn't wake up was natural and spontaneous. However, she was perfectly capable of waking up on her own until she said, "Get me out of here." [TO BE CONTINUED] Translated fromTurkish

Definitely choose a different hospital. This is a terrible institution that treats patients like customers. It's just a show hospital. Translated fromTurkish

My mother was intubated in the intensive care unit at your hospital since the 14th of the month, and I can't see the procedures that have been done. I called the hospital, and they said there was a problem with the system and it would be fixed during the day, but it's still the same. As a patient's relative, we are still experiencing difficulties. My mother was in the intensive care unit at your hospital for 2 months and passed away on November 10th. During this time, I would like to express my sincere gratitude to Dr. Anış Arıboğan and all the intensive care nurses. May God bless you. 🙏🙏🙏 Translated fromTurkish

I would like to thank our esteemed doctor, Pediatric Neuropsychologist Yakup Erdoğan. With the TMS application and subsequent treatment process, my son has made significant progress. He's just a message away at any time I need him. I recommend him to everyone. Translated fromTurkish

We barely made it to the emergency room late at night; we told them we had heart rhythm disturbances and a severe cough, and they said they couldn't help us :D THE EMERGENCY ROOM CAN'T HELP, FRIENDS!

I'm adding to the response I received from the hospital: Because they couldn't help us, our patient record wasn't opened. They didn't even take the IDs of two patients who came at 12:30 AM with heart palpitations and unstable blood pressure, and they didn't even process them!
This happened around 12 AM on the night connecting November 2nd and 3rd, 2025. Most of the staff didn't even lift their heads from smoking, and those at the reception desk said, "The doctor will come and take care of you, wait." God only knows if the person who came was a doctor?? You can't even direct someone to a doctor without taking their ID and opening an examination record. I went to this emergency room with one foot in the grave, and I won't go again; if I do, I'll probably die.

In short, don't choose their EMERGENCY ROOM, it's a shame for you.
We were given oxygen and IV fluids at another hospital in Çakmak, you can imagine what state we were in. Translated fromTurkish

My dearest psychiatrist, thank you so much for bringing me back to life! Translated fromTurkish